Welcome to Villa De La Tierra! To ensure a pleasant stay for all our guests, we kindly ask you to adhere to the following rules and regulations:

1. Check-in and Check-out: Check-in time is at 10:00, and check-out time is at 10:00. Early check-in or late check-out may be available upon request and subject to availability.
2. Payment: Full payment is required upon check-in. We accept cash, credit/debit cards, and bank account payments. A valid ID or passport is required for check-in.

3. Smoking Policy: Villa De La Tierra is a smoke-free establishment. Smoking is strictly prohibited in all indoor areas, including guest rooms and common areas. Designated smoking areas are available outside the premises.

4. Quiet Hours: Please respect the comfort and privacy of other guests by observing quiet. Keep noise levels to a minimum, especially during late evenings and early mornings.

5. Pets: Regrettably, we do not allow pets on the premises, with the exception of service animals as defined by applicable law. Please contact us in advance if you require accommodation for a service animal.

6. Damages and Losses: Guests are responsible for any damages or losses incurred during their stay. Any such incidents should be reported to the front desk immediately. Charges for damages or missing items may be applied to the guest's account.

7. Valuables: Please store your valuables and personal belongings in the provided safety deposit box in your room. Villa De La Tierra is not liable for any loss or theft of items left unattended in guest rooms or public areas.

8. Visitors: For security reasons, visitors are required to register at the front desk upon arrival. Overnight visitors are not permitted without prior approval from hotel management.

9. Environmental Conservation: Help us conserve energy and water by turning off lights, air conditioning/heating units, and faucets when not in use. Please dispose of waste in the designated bins provided.

10. Compliance with Laws: Guests must comply with all applicable laws and regulations during their stay at Villa De La Tierra. Any illegal activities or behavior that disrupts the peace and safety of other guests will result in immediate eviction without refund.

11. Feedback: We value your feedback and strive to continuously improve our services. Please feel free to share your comments, suggestions, or concerns with our staff or through our feedback forms.

Thank you for choosing Villa De La Tierra for your accommodation needs. We hope you have a wonderful and memorable stay with us!